Your privacy is important to Essentials Hub, the trusted online store for skincare items based in Lagos, Nigeria. We are committed to protecting your personal information and ensuring it is handled with the utmost care and security. This Privacy Policy outlines how we collect, use, and protect your information when you visit www.essentialshub.com or engage with our services. If you have any questions or concerns, please contact us at [email protected] or call us at 09027564407 and 09163820211.

1. Information We Collect

a. Personal Information: We may collect personal information such as your name, email address, phone number, and shipping address when you make a purchase or create an account with us.

b. Payment Information: We collect payment information, including credit card details, when you make a purchase. However, please note that we do not store your complete payment information on our servers.

c. Website Usage: We gather data on how you interact with our website, including your IP address, browser type, device information, and pages visited. We may also use cookies and similar technologies for this purpose.

2. How We Use Your Information

a. Order Processing: We use your personal information to process and fulfill your orders, including shipping and customer service.

b. Communication: We may use your contact information to communicate with you about your orders, provide order updates, respond to inquiries, and send promotional materials with your consent.

c. Improvements: Your data helps us improve our website, products, and services to better serve your needs.

3. Information Sharing

a. Third-Party Services: We may share your information with trusted third-party service providers for purposes such as payment processing, shipping, and marketing. These providers are obligated to protect your data and use it only for the purposes we specify.

b. Legal Requirements: We may disclose your information when required by law or to protect our legal rights, interests, and the safety of others.

4. Data Security

a. We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

a. We use cookies and similar technologies to enhance your browsing experience on our website. You can manage your cookie preferences in your browser settings.

6. Your Choices

a. You have the right to access, update, or delete your personal information. You can also unsubscribe from marketing communications at any time by following the instructions in our emails or by contacting us.

7. Children’s Privacy

a. Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

a. We may update this Privacy Policy as needed to reflect changes in our practices and services. We encourage you to review this policy periodically.

9. Contact Information

a. If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

• Phone Numbers: 09027564407, 09163820211
• Address: Lagos, Nigeria
• Email: [email protected]
• Website: www.essentialshub.com

Thank you for entrusting Essentials Hub with your skincare needs. We are committed to safeguarding your privacy and providing you with exceptional service.